1. Post Paid Orders (Includes Cash/Card on delivery, Sodexo Passes & Ticket Restaurant) – All refunds post delivery will be adjusted in Purnia Bazaar e-wallet after the product has been picked up and returned to Purnia Bazaar. The ewallet credit amount can be redeemed while placing any further orders.
2. Credit Card, Debit Card, Net Banking Orders – If the refund amount is greater than Rs.100, then the amount will be refunded directly into your original form of payment mode. For refund amounts less than Rs.100, the refund will be credited to Nature’s Basket ewallet within 48 hours.
3. For Paytm/Mobikwik wallet Orders – If the Refund amount is greater than Rs. 150, then the amount will be credited back to your Paytm/Mobikwik wallet. For refund amounts less than Rs.150, the refund will be credited into Nature’s Basket ewallet within 48 hours.
Please note that for orders placed using Credit Card, Debit Card & Netbanking, the refund once processed from Nature’s Basket may take up to 7-14 working days to reflect on your Credit Card or Bank Account. There will be no cash refund in such cases.
All refunds will be subject to deduction of Delivery Charges or Offer Values as applicable. For enquiries on refunds – please send us an e-mail at firstname.lastname@example.org or call us at +91 93135 95965 and our representative will get in touch with you to provide the latest status.